YOUR LOCAL OUTSOURCING PARTNER

Every day, we keep your IT running smoothly: support, maintenance, security, on-site interventions and proactive monitoring. With our local teams, you benefit from standardized, responsive support, so you can concentrate on your core business.

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24/7 SUPPORT

Thanks to our teams spread across all our sites, we guarantee maximum responsiveness and rapid on-site intervention throughout French-speaking Switzerland. Our Service Desk is 100% French-speaking, based in Geneva and Vevey, and handles your day-to-day operations, support and maintenance.

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ANSAM Operations - Product sheet - SOM contract

DISCOVER OUR SOM CONTRACT

With the SOM Contract, ANSAM becomes your local outsourcing partner. Accessible both remotely and on-site, our team takes charge of your IT requirements and problems, to guarantee the continuity, security and performance of your information system.

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OUR ACCREDITATIONS

ITIL

Recognized IT framework for improving efficiency and quality.

CyberSeal

Quality label from
Digital Switzerland Security Alliance.

Data protection

Training our teams in the role of data protection advisor in relation to the nLPD.

WHY OUTSOURCE IT SUPPORT?

Focus on your core business

Every hour spent on a technical problem is lost to your business. Outsourcing frees up your teams to focus on what creates value.

Access to enhanced expertise

IT is becoming increasingly complex: cloud, security, business software... A company can't cover everything in-house. With outsourcing, you have our expertise at your fingertips.

Control and reduce IT costs

An in-house IT position is expensive (salaries, training, absences). With outsourcing, you benefit from support in estimating and planning your needs.

Guaranteeing availability

An incident can happen at any time. A managed services provider offers reactive and extended support (up to 24/7) to ensure continuity of your services.

Avoid service interruption

The real risk for a company is service interruption. Outsourcing provides reliable backups, monitoring and structured follow-up to ensure business continuity.

Professionalize your support

When you call on a managed services provider like ANSAM, you benefit from structured, standardized processes for managing support, incidents and requests. This organization guarantees efficient handling and optimum satisfaction.

YOUR IT PROVIDER, A STRATEGIC CHOICE

IT has become essential, but also increasingly complex: multiple business lines, new technologies, artificial intelligence, business tools... Choosing the right IT service provider is therefore a strategic challenge. In this white paper, discover the 7 mistakes to avoid when choosing your outsourcing provider.

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E book ANSAM - 7 mistakes to avoid when choosing your outsourcing provider

ANSAM - Retraites Populaires - Video case study

CUSTOMIZED SUPPORT

We adapt our collaboration methods to your needs. We design tailor-made solutions to meet your needs in terms of IT resources and skills. Watch the video to see how Retraites Populaires relies on ANSAM to outsource its facilities management and provide reliable, high-performance, long-term support for its end customers.