What happens if my IT breaks down on a day off?

You're not left alone with the problem. Our 100% local Service Desk, based in Geneva and Vevey, provides responsive support with a dedicated team ready to step in.

Can Idros take over an existing IT setup?

Yes. After auditing your current setup, we manage the migration hand in hand with your team or your previous provider, for a transition with zero service interruption.

Idros, your local IT partner for human-scale businesses in Romandy

Idros supports small businesses and organisations in French-speaking Switzerland that want reliable IT without an in-house team. Setup, operation, support: we manage your environment at an affordable cost. And because Idros is part of the ANSAM Group, your local technician gives you access to the group's full range of expertise and 200+ IT & AI specialists.

150+

ACTIVE CUSTOMERS

1 + 200

A DEDICATED LOCAL TECHNICIAN WHO CONNECTS YOU TO ALL OUR EXPERTISE

100%

SERVED LOCALLY

IT challenges for small businesses?

Standardized service desk = availability

Your IT specialist is on vacation... but the breakdown doesn't take time off. With Idros and the support of the ANSAM Group, you benefit from a genuine service desk, available and responsive, with a dedicated IT team ready to intervene immediately.

Mastered applications = simplified management

SMEs accumulate business applications to meet their needs, but without a global vision this becomes difficult to manage. Idros, technology-agnostic and accustomed to heterogeneous environments, brings structure, coherence and efficiency.

Combined IT expertise = complete digitalization

Today, IT requires a combination of expertise (network, security, cloud, support...). The "Swiss Army knife" IT specialist no longer exists. With Idros via ANSAM, you have access to 200+ complementary IT specialists.

Strategic IT = competitive advantage

IT is now at the heart of every business. Without a strategic vision, your company risks being technologically out of date. Idros supports you with a dedicated consulting team to guide you towards real value-added solutions.

Reactive IT + Proactive IT

Updates, backups, supervision, maintenance... well-managed IT is proactive, not just reactive. Idros ensures continuous professional monitoring to avoid costly business interruptions.

New technologies = new opportunities & threats

Small businesses are easy targets for cybercriminals, because they lack adequate protection. With Idros, you are supported by a dedicated cybersecurity team to prevent, detect and react effectively in the event of an attack.

A high-performing IT environment at an affordable cost

We set up a reliable IT environment: network, connectivity and secure access. Stable foundations that facilitate collaborative working and the day-to-day running of your business.

Solid foundations

We build a structured, stable and high-performance technical environment - network, connectivity, secure access - to guarantee a solid and lasting IT foundation.

Workstations

We prepare and maintain your workstations: computers, screens, printers... Each employee is provided with ready-to-use equipment, integrated into your environment.

Application system

We deploy essential applications for communication, collaboration and information sharing. The right tools to work efficiently, anywhere.

Controlled data

We organize and secure your data with appropriate storage solutions (servers, cloud, hybrid). Your information is accessible, protected and under control.

Backup management

We set up reliable, controlled backups to prevent any loss of data. In the event of an incident, you can quickly restore and resume your activity.

Cybersecurity

We protect you against intrusions and cyberthreats: firewalls, access control, surveillance. Simple, effective solutions for small businesses.

Some of our technology partners

Your 100% local IT support

Thanks to our teams spread across all our sites, we guarantee maximum responsiveness and rapid on-site intervention throughout French-speaking Switzerland. Our Service Desk is 100% French-speaking, based in Geneva and Vevey, and handles your day-to-day operations, support and maintenance. No outsourced call centers or automated responses: you talk to qualified technicians who know your environment, your business and your reality on the ground.

PHONE

E-MAIL

Idros coverage map in Romandy: Geneva, Nyon, Lausanne, Vevey, Fribourg, Sion, Delémont

Idros — your dedicated local IT technician

Assigned local IT technician

TIP is your dedicated IT technician. He knows your company, your tools and your habits, so he can intervene quickly and efficiently. Thanks to his regular presence, he solves your day-to-day problems and supports you in the evolution of your IT.

Your local IT partner

Idros supports companies in French-speaking Switzerland with a local, sustainable approach. Do you have a question, a need or an IT project?

Let's talk.

Your frequently asked questions

Handing your IT over to a partner when you're a small organisation raises questions. Here are our answers.

Do I need an in-house IT person to work with Idros?

No, that's exactly the point. Idros is built for small businesses and organisations with no IT team: we manage your IT from A to Z, so you can stay focused on your core business.

What is a local IT technician (TIP)?

It's your dedicated IT technician. They know your company, your tools and your habits, and remain your single point of contact, while giving you access to the 200+ specialists of the ANSAM Group whenever a more specialised need arises.

Do you work on-site or remotely?

Both. Most support is handled remotely to move fast, and our teams across French-speaking Switzerland can quickly step in on-site when needed.