24/7 Support
Our service desk, based 100% in Switzerland, is at your service to provide assistance, even outside of regular working hours. We offer real-time, on-site, or remote responses to address your requests and resolve your incidents.
Proactive Monitoring
Your IT infrastructure undergoes proactive monitoring. Customer request management, rigorous daily backup checks, and system security measures maximize the availability of your IT environment.
Daily Maintenance
Regular maintenance is essential in managing your IT environment. It ensures performance and security. Our teams perform regular updates to prevent vulnerabilities and to guarantee the availability and reliability of your systems.
Our Certifications
We take pride in holding several certifications and labels that demonstrate our commitment to our clients and our expertise in the IT field. These recognitions also reflect our ongoing commitment to innovation.
ITIL
since always
A recognized framework in IT that improves efficiency and quality.
ISO/IEC 20000-1
since 2011
Standard and quality norm for IT services.
CyberSeal
since 2022
Quality label from Digital Switzerland Security Alliance.
Ixion offers you a tailor-made collaboration model, REGARDLESS OF THE SIZE OF YOUR COMPANY
At Ixion, you have a designated contact person or a dedicated team, depending on your organization. We work in an agile manner with flexible teams, capable of intervening remotely or on-site, based on your specific needs.
At your service
Every client requires special attention! Whatever your need, a dedicated contact person will accompany you in its realization. Contact us, and we will discuss your expectations to define the best solutions for managing your IT environment.
Are you already an Ixion customer?
To better assist you, we have established a personal space for our customers, which allows you to create tickets and track them.
Access my accountAre you interested in other IT services?
Do you have other IT projects? With the support of the group, we are able to carry out 360° IT projects. Our different companies leverage their expertise for common projects. Our technical and business know-how will allow us to support you, no matter what your request.