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Choosing cloud hosting is no longer a purely technical decision: it is a strategic one. Where does your data live, who can access it, and under which jurisdiction? Before you sign, here are the 7 questions every decision-maker in French-speaking Switzerland should ask. They are what separates a standardised public cloud from a genuine Swiss sovereign cloud.

1. Where is your data physically hosted?

This is the first question, and the most concrete one. A Swiss sovereign cloud hosts your data in a datacenter located in Switzerland, not merely on an invoice denominated in Swiss francs. Ask for the physical address of the data centres, their redundancy and who operates them. The infrastructure behind ANSAM's solutions sits in Swiss datacenters, on a Nutanix and VMware architecture built for hosting and scalability. Data residency in Switzerland is not a marketing claim: it is the foundation everything else rests on.

2. Is the offering genuinely compliant with the nFADP?

Since the revised Federal Act on Data Protection came into force, compliance is no longer optional. Check that your provider processes your data in Switzerland, documents its security measures and can support you in the event of an audit. Compliance with the nFADP, and where relevant alignment with the GDPR for your cross-border activities, must be set out in writing, not implied.

3. Can you get your data back whenever you want?

Reversibility is the trust test of any cloud contract. A good partner guarantees that you can retrieve your data in a usable format, with no disguised penalty and no technical lock-in. Ask the question before you sign, not on the day you want to leave. Portability and reversibility protect your freedom of choice over time.

4. What service levels and availability are guaranteed?

A cloud is a promise of availability. Ask for precise SLAs: uptime rates, response times, support hours, and who your contact is when an incident hits. A clear commitment on these points beats a reassuring pitch. Check who picks up the phone, too: local support that speaks your language and knows your environment makes all the difference on a bad day.

5. How is your data secured and backed up?

Hosting is not enough: data has to be protected. A reliable, immutable backup guarantees your data stays recoverable even after a ransomware attack, human error or hardware failure. Our SerenitY solution provides immutable backups, in the cloud or on site, and ContinuitY covers the disaster recovery plan (Disaster Recovery as a Service) so you can restart quickly after an incident. The question worth asking: how long before I am up and running again?

6. Is the sovereignty real, or just a label?

Many offerings call themselves sovereign while running on American hyperscalers. The catch: extraterritorial laws such as the Cloud Act can compel a provider subject to US law to disclose data, even when it is stored elsewhere. A Swiss sovereign cloud, operated by a Swiss company on Swiss infrastructure, puts your data beyond that reach. Ask who actually controls the infrastructure, and which jurisdiction it falls under.

7. Will you be supported, and at what cost?

Technology is only worth the support that comes with it. A local partner advises you, trains you and stays reachable, rather than leaving you alone in front of a portal. On budget, insist on predictability: transparent pricing, with no hidden exit costs and no billing surprises. One benefit that often goes unnoticed: local, well-managed infrastructure is the best ground on which to build AI projects on data that stays with you.

FAQ

What exactly is a Swiss sovereign cloud?

It is hosting whose data resides in a datacenter in Switzerland, operated by a Swiss company, subject to Swiss law alone and compliant with the nFADP. It shields you from extraterritorial laws and keeps you in control of your data.

Standardised public cloud or Swiss sovereign cloud: what is the difference?

The standardised public cloud, usually run by hyperscalers, pools its services at vast scale but offers little control over location, jurisdiction and support. The Swiss sovereign cloud prioritises data residency in Switzerland, nFADP compliance and a local partner.

Does the Cloud Act apply to data hosted in Switzerland?

Potentially, yes: the Cloud Act applies to providers subject to US law, even for data stored in their Swiss datacenter. The Swiss region of an American hyperscaler therefore does not put your data out of reach. What counts is not the flag on the datacenter, but the jurisdiction of the operator: a cloud operated in Switzerland by a Swiss company falls outside that scope.

Conclusion

The right cloud is above all the one that matches your needs. For some organisations sovereignty is decisive; for others, performance and flexibility come first. These 7 questions give you a decision framework, but the simplest route is to talk it through together. We offer cloud solutions both sovereign and otherwise depending on your needs, including our sovereign range: ProximitY, SerenitY and ContinuitY.

Léanne Dejeu
10/15/26, 10:00 AM