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CUSTOMER CASE: CHALLANDE

PRESENTATION

Challande & Fils SA is a family business that has been active for over 70 years in the sale of building materials for structural and finishing work, as well as related activities such as kitchens, tools and fittings. Against a backdrop of rapid change in its activities and tools, management wanted to make better use of its data to guide its sales strategy and digital projects.

Recommended by an external consultant, ANSAM was asked to help structure and analyze the company's data, and then to support Challande & Fils in several digital transformation projects.

ANSAM - Challande - Customer Case

Issues & challenges

  • Defining a data-driven strategy: Segmenting client and product data to move from historical management to a precise commercial strategy.

  • Modernizing operational infrastructure: Replacing legacy systems with an integrated digital ecosystem to support the growth of a 75-year-old industry leader.

  • Gaining strategic insight: Obtaining a relevant vision of the company's potential through an in-depth analysis of operational processes.

  • Managing human change: Navigating the significant human impact of new digital tools and helping teams step out of their comfort zone.

SOLUTION

In partnership with ANSAM Group, Challande & Fils SA orchestrated a complete digital and strategic overhaul. ANSAM implemented a structured, scalable ecosystem designed to transform raw data into a powerful decision-making lever.

The collaboration includes:

  • Infrastructure Transformation: Implementation of a new ERP, a Document Management System (DMS/GED), and an Extranet to streamline internal workflows and client interactions.

  • Data Intelligence: Deployment of analysis tools via Power BI, providing real-time "cockpits" for operational monitoring.

  • Commercial Optimization: Creation of a coherent strategy with discount structures based on sales history, volume, and client potential.

  • Strategic Support: Ongoing management of IT hardware and digital transition via specialized group entities, ensuring total operational continuity.

IMPACT

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A local partnership that facilitates understanding and ensures highly responsive support.

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Teams are freed from technical complexity to focus entirely on their construction expertise.

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Updated processes preparing for future e-commerce milestones.

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Proactive consultant responsiveness that transforms technical challenges into concrete strategic advantages.

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